Terms of service

OVERVIEW

Welcome to Taj Threads! The terms "we," "us," and "our" refer to Taj Threads. Taj Threads operates this store and website, including all related information, content, features, tools, products and services,in order to provide you, the customer, with a curated women's clothing and accessories shopping experience (the "Services") Taj Threads is powered by Shopify, which enables us to provide the Services to you.

The terms and conditions below, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy at https://tajthreads.com/policies/privacy-policy. If you do not agree to these Terms or Privacy Policy, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete, and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS

Taj Threads offers women's clothing across four exclusive collections — Kohinoor, Riwayat, Safeera, and Velvet only. We have made every effort to accurately represent our products, colors or product appearance may differ from how they appear on your screen due to your device settings and configuration.

We do not warrant that the quality of any products purchased will meet your expectations or be identical to how they are depicted in our online store. All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities available to any person, geographic region, or jurisdiction.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. Taj Threads reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Taj Threads confirms acceptance, which requires receipt and processing of your payment. Please review your order carefully before submitting, as Taj Threads may be unable to accommodate cancellation requests after an order is accepted.

In the event that we do not accept, modify, or cancel an order, we will attempt to notify you using the contact information provided at the time of the order.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy at https://tajthreads.com/policies/refund-policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be confirmed in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs, or import charges.

You agree to provide current, complete, and accurate purchase and payment information for all purchases. You agree to promptly update your account information — including your email address, credit card numbers, and expiration dates — so that we can complete your transactions and contact you as needed.

You represent and warrant that (i) the credit card information you provide is true, correct, and complete; (ii) you are duly authorized to use such credit card; (iii) charges incurred by you will be honored by your credit card company; and (iv) you will pay all charges incurred, including shipping and handling charges and all applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

Third party branded products are sourced from resellers
Authenticity disclaimer
Brand names belong to their respective owners

SECTION 6 – INTELLECTUAL PROPERTY

Taj Threads's names, logos, collection names (Kohinoor, Riwayat, Safeera, Velvet), designs, and slogans are trademarks of Taj Threads or its affiliates or licensors. All rights not expressly granted herein are reserved.

Our Services, including all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Taj Threads, its affiliates or licensors and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent. Taj Threads's names, logos, collection names (Kohinoor, Riwayat, Safeera, Velvet), designs, and slogans are trademarks of Taj Threads or its affiliates or licensors. All rights not expressly granted herein are reserved.

SECTION 7 – OPTIONAL TOOLS

You may be provided with access to customer tools offered by third parties as part of the Services. We neither monitor nor have any control or input over such tools. We provide access to such tools "as is" and "as available" without any warranties or representations of any kind. Any use of optional third-party tools is entirely at your own risk and discretion.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain links to websites operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites. If you choose to leave the Services to access third-party sites, you do so at your own risk. Complaints or questions regarding third-party products or services should be directed to the third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Taj Threads is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with Taj Threads. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Taj Threads. You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Taj Threads.

SECTION 10 – PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy at https://tajthreads.com/policies/privacy-policy. Certain personal information may also be subject to Shopify's Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies.

SECTION 11 – FEEDBACK

If you submit any ideas, suggestions, feedback, reviews, or other content ("Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including commercial use.

You represent and warrant that (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with your submission; and (iii) your Feedback will comply with these Terms. We are under no obligation to maintain your Feedback in confidence, pay compensation for it, or respond to it. We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, or otherwise objectionable.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on the Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct any such errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

SECTION 13 – PROHIBITED USES

You may access and use the Services for lawful purposes only. You may not use the Services: (a) for any unlawful or malicious purpose; (b) to violate any applicable laws or regulations; (c) to infringe upon our intellectual property rights or those of others; (d) to harass, abuse, harm, defame, or intimidate any person; (e) to transmit false or misleading information; (f) to send unsolicited advertising or promotional material; (g) to impersonate any person or entity; or (h) to engage in any conduct that restricts or inhibits anyone's use of the Services.

You also agree not to upload viruses or malicious code, reproduce or exploit any portion of the Services, collect personal information of others, spam, phish, spider, crawl, or scrape, or interfere with or circumvent the security features of the Services. We reserve the right to suspend, disable, or terminate your account at any time without notice if you violate any part of these Terms.

SECTION 14 – TERMINATION

We may terminate this agreement or your access to the Services at any time without notice, and you will remain liable for all amounts due up to and including the date of termination. Provisions that by their nature should survive termination — including Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law — will continue to apply.

SECTION 15 – DISCLAIMER OF WARRANTIES

EXCEPT AS EXPRESSLY STATED BY TAJ THREADS, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THE ABOVE MAY NOT APPLY TO YOU.

SECTION 16 – LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL TAJ THREADS, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PROCURED THROUGH THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

SECTION 17 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless Taj Threads, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys' fees, arising out of (1) your breach of these Terms, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.

SECTION 18 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision shall be enforced to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms without affecting the validity and enforceability of any other remaining provisions.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms, together with any policies or operating rules posted by us, constitute the entire agreement between you and us and govern your use of the Services, superseding any prior agreements, communications, and proposals between you and us.

SECTION 20 – ASSIGNMENT

You may not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

SECTION 21 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Taj Threads is headquartered. You and Taj Threads consent to venue and personal jurisdiction in such courts.

SECTION 22 – HEADINGS

Headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 23 – CHANGES TO TERMS OF SERVICE

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates to our website. We will notify you of any material changes in accordance with applicable law. Your continued use of the Services following the posting of any changes constitutes acceptance of those changes.

SECTION 24 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@tajthreads.com.

Taj Threads is a registered DBA (Doing Business As) of Taj Group of Companies LLC. 4435 E. Chandler Blvd., Suite 200, Phoenix, AZ 85048, US